WhatsApp Business is WhatsApp's official business app. It's separate from the standard WhatsApp, allowing you to use both simultaneously on one device with two SIM cards – one for personal use, the other for business.
Customize Your Business Profile
To create your WhatsApp Business profile, use your business phone number (it can't be linked to an existing WhatsApp account). Add your company name and logo, keeping the circular profile picture format in mind for optimal branding.
Add Business Information
Provide comprehensive business details: operating hours, website address, physical address (if applicable), and other relevant information. This preemptively answers common customer questions. Like Google My Business, you can even add a product catalog.
Automate Messages
WhatsApp Business lets you automate messages. Create welcome messages and automated responses for after-hours inquiries. Customize automation to suit your needs.
Enjoy WhatsApp Features and More
WhatsApp Business uses the same structure as WhatsApp, offering all its features (sending photos, videos, audio, stickers, etc.), plus status updates, blocking, group chats, and video calls.
The Best Messaging App for Professionals
Download WhatsApp Business to efficiently manage your small or medium-sized business. Respond quickly to customer inquiries, and use the browser version for convenient PC/Mac access.
Requirements (Latest Version)
Android 5.0 or higher
Frequently Asked Questions
- Is WhatsApp Business free? Yes, WhatsApp Business is free. Additional services enhance business communication.
- What's the difference between WhatsApp and WhatsApp Business? WhatsApp Business displays business information and catalogs to streamline customer communication.
- What can't I do with WhatsApp Business? You can't combine your personal WhatsApp and WhatsApp Business accounts. Use a separate SIM card for your business account.
- How much does WhatsApp Business cost? WhatsApp Business is free.
- How do I set up WhatsApp Business? Go to Settings, select "WhatsApp Business Conditions," and tap "Accept." Then, add your company details.
- How do I use the WhatsApp Business API? Access the WhatsApp Business API after signing up for a plan through a chosen partner. This incurs a service cost, similar to other tools like CRMs or live chat.
- What is the file size of the WhatsApp Business APK? Approximately 40 MB.