This employee app, Tradofina Collections-Employee App, is a CRM tool built specifically for the Tradofina Collections team. It streamlines several key tasks, allowing employees to easily manage their workload and track performance. Key features include attendance tracking, case assignment viewing, disposition marking, and direct customer calling capabilities. Access is strictly limited to authorized Tradofina Collections employees.
Here's a summary of the app's benefits:
- Effortless Attendance Tracking: Employees can easily record their attendance directly within the app.
- Clear Case Management: Assigned cases are readily accessible, providing a clear view of current responsibilities.
- Streamlined Disposition Updates: Efficiently update the status of each case, facilitating progress tracking and timely task completion.
- Performance Monitoring: Track individual performance against assigned cases, offering valuable insights into productivity and efficiency.
- Integrated Customer Communication: Call customers directly from the app, simplifying communication and eliminating the need for external calling systems.
- Secure Access Control: Access is restricted to Tradofina Collections employees, ensuring data security and confidentiality.