DownloadValued Customer,
Introducing our user-friendly Customer Relationship Management (CRM) application! This app provides convenient access to essential services and information.
Here's what you can do:
- Monitor Data Usage: Track your data download and upload activity since your last connection.
- Manage Your Plan: Easily request changes to your internet package.
- Test Your WiFi: Utilize the built-in "Router Connectivity Test" to troubleshoot WiFi issues and receive solutions.
- Access Support: Open support tickets and communicate directly with our technical team via in-app messaging, eliminating the need for phone calls.
- Pay Your Bill: Conveniently pay your monthly bill using the integrated bKash online payment gateway, with no extra fees.
- View Payment History: Access a detailed record of your past payments.
- Stay Informed: Receive app notifications regarding service disruptions, offers, and news.
- Mobile Data Access: Maintain access to our services even when using mobile data. Note: Unpaid bills may result in service interruption, but you can easily reconnect by paying through the app using mobile data or any internet connection.
Even if your internet service is down, you can still open a support ticket via the "Client Support & Ticket System" using mobile data. Our team will promptly address your concerns.
