The CTMBuddy mobile application provides a comprehensive suite of tools for CTM customers. Key features include real-time monitoring of mobile data, mobile usage, and CTM Wi-Fi consumption. Users can conveniently manage their accounts, paying bills directly through the app. Furthermore, CTMBuddy offers seamless access to the CTM Bonus Points program, allowing users to check balances, expiration dates, available rewards, and redeem points. The app streamlines service applications for mobile, internet, and data roaming plans.
A valuable feature, "TicketEasy," enables users to track the status of tickets at CTM service centers. Additional functionalities encompass CTM Wi-Fi auto-configuration, phone and equipment maintenance status inquiries, detailed information on international direct dialing (IDD), local phone numbers, data roaming options, and CTM store locator services.
For users with activated CTMBuddy accounts, enhanced features are unlocked. These include usage tracking and QR code bill payment for postpaid customers, remaining usage and expiration date information for prepaid customers, online service applications, CTM membership verification and rewards access, and CTM Wi-Fi password reset capabilities.
CTMBuddy offers significant benefits: convenient usage monitoring across all services; simplified bill payment; easy access to the CTM Bonus Points program; streamlined online service applications; efficient ticket status tracking via TicketEasy; and readily available phone and equipment maintenance information. Note that some features, such as QR code payments and specific account management tools, require account activation within the CTMBuddy app.